Optimizing Healing Healthcare
Advocating for a holistic, healing experience – body, mind, spirit, and emotions
Top Posts & Pages
- Focus On Employee Engagement, Not Employee Experience
- Examining 10 Emotions, 8 Interactions, and Resulting Loyalty
- Mindfulness at work: being while doing
- Mindfulness Building Resilience and Improving Care in Modern Medicine
- Put Culture Change On Your 2017 CX Agenda. Here's How.
- Want Loyal Customers? Start Talking About Their Emotions!
- Loving-Kindness meditation for self-criticism
- Here’s What 500 People Told Me about Customer Service
- Is Your Customer Service Legendary—or is it a Health Hazard?
- Guide to Organizational Culture Change (Infographic)
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Disclaimer
This is a personal weblog. The opinions expressed here represent my own and not those of my employer.
In addition, being the very nature of "living reflections," my expressed opinions, ideas, and even conclusions may very well change over time and be "out of date" from those that I hold at present.
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