Daphne Nash: Patient Experience: the extended version

In this blog, As Daphne Nash highlights the great example of a physician who was thrust into unfamiliar territory due to Hurricane Sandy that gave her a renewed appreciation of what it is like for patients and their family members to navigate the “foreign land” of a healthcare system, organization, and delivery process. Excellent article and insights that when taken to heart can help all of us as caregivers in the process of optimizing healing healthcare.

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